Return Policy

Exchange and Refund Policy

Last updated: June 22, 2022

Thank you for shopping at Tektaak Jewellery.

If for any reason, you are not completely satisfied with a purchase We invite You to review our policy on refunds and exchanges. This Exchange and Refund Policy has been created with the help of the Exchange and Refund Policy Generator. The following terms are applicable for any products that You purchased with Us. 

Interpretation and Definitions 

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural. 

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Tektaak Jewellery, United Arab Emirates.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us. • Service refers to the Website.
• Website refers to Tektaak Jewellery, accessible from www.tektaak.ae
• You mean the individual accessing or using the Service, the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Refund

All sales are final, and no cash refund will be issued. 

Conditions for Exchange

In order for the Product to be eligible for an exchange, please make sure that:

• The items were purchased in the last 3 days
• The item is in the original packaging with proof of purchase
• Must not be damaged
• Must be unused
• Must be unopened

The following Product cannot be exchanged:

• SALE items

We reserve the right to refuse the exchange of any product that does not meet the above exchange conditions in our sole discretion. Unfortunately, Item on sale cannot be exchanged. This exclusion may not apply to You if it is not permitted by applicable law. For Health and Safety reasons we are not able to exchange items after 3 days from the date of purchase.

Exchange Item

You are responsible for the cost and risk of exchanging the Items with Us. You should send the Item to the following address:

Tektaak Jewellery Main Branch, Abu Dhabi UAE

We cannot be held responsible for items damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue an exchange without actual receipt of the items or proof of received return delivery. 

Contact Us

If you have any questions about our Exchange and Refunds Policy, please contact us:

• By email: [email protected]
• By phone number: 0504485647